:root {
  --roxo: #4F25FF; --roxo-2: #6F4BFF; --roxo-claro: #EEE9FF; --tinta: #0E0B1F; --tinta-2: #2A2640;
  --cinza: #6B6880; --linha: #E7E5EF; --fundo: #F7F6FB; --card: #fff; --luz: #FFD166;
  --zap: #128C4A; --zap-f: #E4F6EC; --bolha-cli: #fff; --bolha-emp: #E2F7D8; --chat-fundo: #EFEAE2;
  --verde: #12805C; --verde-f: #E3F6EE; --amarelo: #8A5C00; --amarelo-f: #FFF4D6; --vermelho: #C4314B; --vermelho-f: #FDE8EC;
  --raio: 14px; --sombra: 0 1px 2px rgba(14,11,31,.04), 0 8px 24px rgba(14,11,31,.06);
  --fonte: "Inter", ui-sans-serif, system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
}
* { box-sizing: border-box }
html, body { margin: 0; background: var(--fundo); color: var(--tinta); font: 15px/1.5 var(--fonte); -webkit-font-smoothing: antialiased }
a { color: var(--roxo); text-decoration: none }
button, input, select, textarea { font: inherit; color: inherit }
button { cursor: pointer }
:focus-visible { outline: 3px solid color-mix(in srgb, var(--roxo) 45%, transparent); outline-offset: 2px; border-radius: 8px }
h1, h2, h3 { margin: 0; line-height: 1.2; letter-spacing: -.01em }
h1 { font-size: 24px } h2 { font-size: 17px } h3 { font-size: 15px }
.mudo { color: var(--cinza) } .peq { font-size: 13px } .num { font-variant-numeric: tabular-nums }
code { font-size: 12.5px; background: var(--roxo-claro); padding: 1px 5px; border-radius: 6px }

/* estrutura */
.app { display: grid; grid-template-columns: 232px minmax(0, 1fr); min-height: 100vh }
.lado { background: var(--tinta); color: #fff; padding: 18px 12px; position: sticky; top: 0; height: 100vh; display: flex; flex-direction: column; gap: 4px }
.marca { display: flex; align-items: center; gap: 10px; padding: 4px 8px 16px }
.marca b { font-size: 20px; letter-spacing: -.02em }
.marca small { display: block; color: #B7B2D6; font-size: 12px; margin-top: 1px }
.lado a.item { display: flex; align-items: center; gap: 10px; color: #D8D4F0; padding: 9px 10px; border-radius: 10px; font-size: 14px }
.lado a.item:hover { background: rgba(255,255,255,.06); color: #fff }
.lado a.item.ativo { background: var(--roxo); color: #fff }
.lado a.item .cont { margin-left: auto; background: #25D366; color: #06321A; font-size: 11px; font-weight: 700; border-radius: 999px; padding: 0 7px; min-width: 20px; text-align: center }
.lado .rodape { margin-top: auto; padding: 10px; font-size: 12px; color: #8C86B0 }
.ico { width: 18px; height: 18px; flex: none }
.principal { min-width: 0; display: flex; flex-direction: column }
.faixa { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; background: var(--amarelo-f); color: var(--amarelo); border-bottom: 1px solid #F1E2B5; padding: 8px 24px; font-size: 13px }
.faixa b { color: #6B4700 }
.faixa .acoes { margin-left: auto; display: flex; gap: 8px }
.faixa.oficial { background: var(--zap-f); color: var(--zap); border-bottom-color: #BFE6CF } .faixa.oficial b { color: #0B5E31 }
.mensagens .anteriores { align-self: center; background: #fff; margin-bottom: 4px }
fieldset.sem-borda { border: 0; padding: 0; margin: 0; min-width: 0 }
fieldset:disabled input, fieldset:disabled textarea { background: #F7F6FB; color: #5E5878 }
.conteudo { padding: 22px 28px 60px; min-width: 0; flex: 1 }
.topo { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; margin-bottom: 18px; flex-wrap: wrap }
.topo .sub { color: var(--cinza); font-size: 14px; margin-top: 4px; max-width: 70ch }

/* peças */
.card { background: var(--card); border: 1px solid var(--linha); border-radius: var(--raio); padding: 18px; box-shadow: var(--sombra) }
.grade { display: grid; gap: 16px } .g2 { grid-template-columns: repeat(2, minmax(0, 1fr)) } .g3 { grid-template-columns: repeat(3, minmax(0, 1fr)) }
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 6px; border: 1px solid var(--linha); background: #fff; border-radius: 10px; padding: 8px 14px; font-weight: 600; font-size: 14px; white-space: nowrap; min-height: 38px }
.btn:hover { border-color: #CFCBE0 }
.btn.pri { background: var(--roxo); border-color: var(--roxo); color: #fff } .btn.pri:hover { background: var(--roxo-2) }
.btn.zap { background: var(--zap); border-color: var(--zap); color: #fff }
.btn.peq { padding: 4px 10px; font-size: 13px; min-height: 32px }
.btn.fantasma { background: transparent; border-color: transparent; color: var(--cinza) }
.btn:disabled { opacity: .55; cursor: not-allowed }
.faixa .btn { background: #fff; border-color: #EAD9A6; color: #5A3D00 }
label.campo { display: block; font-size: 13px; font-weight: 600; margin-bottom: 12px }
label.campo span.dica { font-weight: 400; color: var(--cinza) }
input[type=text], input[type=number], input:not([type]), select, textarea { width: 100%; border: 1px solid var(--linha); border-radius: 10px; padding: 9px 11px; background: #fff; margin-top: 5px; font-weight: 400; font-size: 14px }
textarea { resize: vertical; min-height: 90px; line-height: 1.45 }
.linha-form { display: flex; gap: 8px; align-items: center } .linha-form input { margin-top: 0 }
.selo { display: inline-flex; align-items: center; gap: 4px; font-size: 12px; font-weight: 600; border-radius: 999px; padding: 2px 9px; background: var(--roxo-claro); color: var(--roxo); white-space: nowrap }
.selo.ia { background: var(--zap-f); color: var(--zap) } .selo.hum { background: var(--amarelo-f); color: var(--amarelo) }
.selo.cinza { background: #F0EFF5; color: var(--cinza) } .selo.verm { background: var(--vermelho-f); color: var(--vermelho) } .selo.verde { background: var(--verde-f); color: var(--verde) }
.tag { display: inline-block; font-size: 12px; background: #F0EFF5; color: var(--tinta-2); border-radius: 6px; padding: 1px 7px; margin: 2px 4px 2px 0 }
.vazio { text-align: center; color: var(--cinza); padding: 40px 16px }
pre.cod { background: var(--tinta); color: #E8E4FF; border-radius: 12px; padding: 14px; font-size: 12.5px; overflow: auto; white-space: pre }
.lista-limpa { list-style: none; margin: 0; padding: 0 }
.lista-limpa li { padding: 6px 0; border-bottom: 1px solid var(--linha) } .lista-limpa li:last-child { border: 0 }
.metricas { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; margin-bottom: 16px }
.metrica { background: #fff; border: 1px solid var(--linha); border-radius: 12px; padding: 12px 14px }
.metrica b { display: block; font-size: 22px; font-variant-numeric: tabular-nums } .metrica span { font-size: 12.5px; color: var(--cinza) }

/* conversas */
.app.cheio .principal { height: 100vh; height: 100dvh }
.inbox { display: grid; grid-template-columns: 300px minmax(0, 1fr) 280px; flex: 1; min-height: 0 }
.inbox .col { min-width: 0; display: flex; flex-direction: column; background: #fff; border-right: 1px solid var(--linha) }
.inbox .col:last-child { border-right: 0 }
.busca { padding: 12px; border-bottom: 1px solid var(--linha); display: flex; gap: 8px } .busca input { margin: 0 }
.conversas { overflow: auto; flex: 1 }
.conv { display: grid; grid-template-columns: 40px minmax(0, 1fr) auto; gap: 10px; padding: 11px 12px; border-bottom: 1px solid #F1F0F6; cursor: pointer; width: 100%; text-align: left; background: #fff; border-left: 3px solid transparent; border-top: 0; border-right: 0 }
.conv:hover { background: #FAF9FD } .conv.ativa { background: var(--roxo-claro); border-left-color: var(--roxo) }
.ava { width: 40px; height: 40px; border-radius: 50%; display: grid; place-items: center; font-weight: 700; color: #fff; font-size: 14px }
.conv .nome, .conv .prev { display: block }
.conv .nome { font-weight: 600; font-size: 14px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis }
.conv .prev { font-size: 13px; color: var(--cinza); white-space: nowrap; overflow: hidden; text-overflow: ellipsis }
.conv .lado-dir { text-align: right; font-size: 11.5px; color: var(--cinza); display: flex; flex-direction: column; align-items: flex-end; gap: 4px }
.badge { background: #25D366; color: #06321A; font-size: 11px; font-weight: 700; border-radius: 999px; padding: 0 7px; min-width: 20px; text-align: center }
.chat { flex: 1; display: flex; flex-direction: column; min-height: 0 }
.chat-topo { display: flex; align-items: center; gap: 10px; padding: 10px 14px; border-bottom: 1px solid var(--linha); background: #fff; flex-wrap: wrap }
.chat-topo .quem { min-width: 0; flex: 1 } .chat-topo .quem b { display: block; font-size: 15px } .chat-topo .quem span:not(.selo) { font-size: 12.5px; color: var(--cinza) }
.alterna { display: inline-flex; border: 1px solid var(--linha); border-radius: 999px; padding: 3px; background: #F7F6FB }
.alterna button { border: 0; background: transparent; border-radius: 999px; padding: 5px 12px; font-size: 13px; font-weight: 600; color: var(--cinza); min-height: 32px }
.alterna button[aria-pressed=true].ia { background: var(--zap); color: #fff } .alterna button[aria-pressed=true].hum { background: var(--tinta); color: #fff }
.mensagens { flex: 1; overflow: auto; padding: 18px 6%; background: var(--chat-fundo); display: flex; flex-direction: column; gap: 6px }
.msg { max-width: min(78%, 520px); padding: 7px 10px 5px; border-radius: 10px; font-size: 14.5px; box-shadow: 0 1px 1px rgba(0,0,0,.06); white-space: pre-wrap; overflow-wrap: anywhere }
.msg .meta { display: block; font-size: 11px; color: #667; text-align: right; margin-top: 2px }
.msg.cliente { align-self: flex-start; background: var(--bolha-cli); border-top-left-radius: 3px }
.msg.ia, .msg.humano { align-self: flex-end; background: var(--bolha-emp); border-top-right-radius: 3px }
.msg .autor { display: block; font-size: 11.5px; font-weight: 700; margin-bottom: 1px }
.msg.ia .autor { color: var(--zap) } .msg.humano .autor { color: var(--roxo) }
.msg.sistema { align-self: center; background: #FFF8E1; color: #6B4F00; font-size: 12.5px; text-align: center; max-width: 90%; box-shadow: none; border-radius: 8px }
.digitando { align-self: flex-end; font-size: 13px; color: var(--zap); background: #fff; padding: 6px 12px; border-radius: 999px }
.digitando i { display: inline-block; width: 5px; height: 5px; background: var(--zap); border-radius: 50%; margin: 0 1px; animation: pula 1s infinite } .digitando i:nth-child(2) { animation-delay: .15s } .digitando i:nth-child(3) { animation-delay: .3s }
@keyframes pula { 0%, 60%, 100% { transform: translateY(0); opacity: .5 } 30% { transform: translateY(-3px); opacity: 1 } }
@media (prefers-reduced-motion: reduce) { .digitando i { animation: none } }
.compositor { border-top: 1px solid var(--linha); background: #fff; padding: 10px 12px; display: grid; gap: 8px }
.compositor form { display: flex; gap: 8px; align-items: flex-end }
.compositor textarea { margin: 0; min-height: 42px; height: 42px; max-height: 140px }
.compositor form.sim { display: block }
.sim { border: 1px dashed #CFC6FF; border-radius: 10px; padding: 8px; background: #FBFAFF }
.sim .rot { font-size: 12px; font-weight: 700; color: var(--roxo); margin-bottom: 6px; display: flex; gap: 6px; align-items: center }
.sim input { margin: 0 }
.painel { overflow: auto; padding: 14px }
.painel h3 { margin: 14px 0 6px; font-size: 13px; text-transform: uppercase; letter-spacing: .06em; color: var(--cinza) } .painel h3:first-child { margin-top: 0 }
.voltar { display: none }

/* funil */
.kanban { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(176px, 1fr); gap: 10px; overflow-x: auto; padding-bottom: 12px }
.coluna { background: #EFEDF6; border-radius: 14px; padding: 10px; min-height: 300px; display: flex; flex-direction: column; gap: 8px }
.coluna.sobre { outline: 2px dashed var(--roxo); outline-offset: -2px }
.coluna header { display: flex; justify-content: space-between; align-items: baseline; padding: 2px 4px 4px } .coluna header b { font-size: 14px } .coluna header span { font-size: 12px; color: var(--cinza) }
.cartao { background: #fff; border: 1px solid var(--linha); border-radius: 12px; padding: 10px 11px; cursor: grab; box-shadow: 0 1px 2px rgba(14,11,31,.04) }
.cartao:active { cursor: grabbing } .cartao.arrastando { opacity: .5 }
.cartao .t { display: flex; justify-content: space-between; gap: 8px; font-weight: 600; font-size: 14px } .cartao .r { font-size: 12.5px; color: var(--cinza); margin: 3px 0 4px }
.cartao select { margin-top: 6px; font-size: 12.5px; padding: 5px 8px; display: none }

/* tabela */
.tabela { width: 100%; border-collapse: collapse; font-size: 14px } .tabela th { text-align: left; font-size: 12px; color: var(--cinza); font-weight: 600; text-transform: uppercase; letter-spacing: .05em; padding: 8px 10px; border-bottom: 1px solid var(--linha) }
.tabela td { padding: 10px; border-bottom: 1px solid #F1F0F6; vertical-align: top } .tabela tr:hover td { background: #FAF9FD }
.rolagem { overflow-x: auto }
.opcao { border: 1px solid var(--linha); border-radius: 14px; padding: 16px; background: #fff }
.opcao.ativa { border-color: var(--zap); box-shadow: 0 0 0 3px var(--zap-f) }
.opcao.nao { background: #FCFBFE }
.opcao h2 { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; margin-bottom: 6px }
.precos { display: grid; grid-template-columns: 1fr auto; gap: 4px 12px; font-size: 14px; margin: 10px 0 } .precos b { text-align: right; font-variant-numeric: tabular-nums }
#toast { position: fixed; left: 50%; bottom: 22px; transform: translateX(-50%) translateY(20px); background: var(--tinta); color: #fff; padding: 10px 16px; border-radius: 12px; font-size: 14px; opacity: 0; transition: .2s; pointer-events: none; z-index: 50; max-width: 90vw }
#toast.on { opacity: 1; transform: translateX(-50%) }
.abas-baixo { display: none }

@media (max-width: 1180px) { .inbox { grid-template-columns: 280px minmax(0, 1fr) } .inbox .painel-col { display: none } .metricas { grid-template-columns: repeat(2, minmax(0, 1fr)) } }
@media (max-width: 820px) {
  .app { grid-template-columns: 1fr } .lado { display: none }
  .abas-baixo { display: grid; grid-template-columns: repeat(6, 1fr); position: fixed; bottom: 0; left: 0; right: 0; background: var(--tinta); z-index: 20; padding-bottom: env(safe-area-inset-bottom) }
  .abas-baixo a { color: #B7B2D6; font-size: 11px; display: flex; flex-direction: column; align-items: center; gap: 2px; padding: 8px 0 7px; position: relative }
  .abas-baixo a.ativo { color: #fff } .abas-baixo a.ativo::before { content: ''; position: absolute; top: 0; left: 30%; right: 30%; height: 3px; background: var(--roxo-2); border-radius: 0 0 3px 3px }
  .abas-baixo .cont { position: absolute; top: 3px; right: 22%; background: #25D366; color: #06321A; font-size: 10px; font-weight: 700; border-radius: 999px; padding: 0 5px }
  .conteudo { padding: 16px 14px 90px }
  .g2, .g3 { grid-template-columns: 1fr } h1 { font-size: 21px }
  .app.cheio .principal { padding-bottom: calc(52px + env(safe-area-inset-bottom)) }
  .inbox { grid-template-columns: 1fr }
  .faixa { font-size: 12px; padding: 6px 12px; flex-wrap: nowrap } .faixa .acoes { width: auto; margin-left: auto } .faixa .so-largo { display: none }
  .chat-topo { padding: 8px 10px; gap: 8px } .chat-topo .alterna { width: 100%; order: 5 } .alterna button { flex: 1 }
  .chat-topo .quem span:not(.selo) { display: block; white-space: nowrap; overflow: hidden; text-overflow: ellipsis }
  .inbox.com-chat .lista-col { display: none } .inbox:not(.com-chat) .chat-col { display: none }
  .voltar { display: inline-flex }
  .mensagens { padding: 14px 10px } .msg { max-width: 88% }
  .cartao select { display: block }
  .coluna { min-height: 140px }
  .so-largo { display: none }
  .kanban { grid-auto-columns: minmax(78vw, 1fr); scroll-snap-type: x mandatory } .coluna { scroll-snap-align: start }
  .esconde-movel { display: none }
}

/* Conexões: conteúdo longo permanece dentro do cartão no celular. */
.grade > .card { min-width: 0; }

/* Auditoria BaitaOS 13/10/2026 (celular): sem "elástico" no iPhone e campo com 16 px no toque (o iOS não dá zoom ao digitar). */
html, body { overscroll-behavior: none; }
@media (pointer: coarse), (max-width: 767px) {
  input:not([type="checkbox"]):not([type="radio"]):not([type="range"]):not([type="color"]), textarea, select { font-size: max(16px, 1em) !important; }
}

/* Auditoria 13/10/2026 (contraste AA): selo "IA" com verde mais escuro (4,5:1 no fundo claro) */
.selo.ia { color: #0B6B37 }

/* Conta BaitaOS (16/10/2026): telas de entrada, carregando, simulado marcado */
.sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap }
.entrada { min-height: 100vh; min-height: 100dvh; display: grid; place-items: center; padding: 24px 16px; background: radial-gradient(120% 80% at 50% 0%, var(--roxo-claro), var(--fundo) 60%) }
.entrada-cartao { width: min(440px, 100%); background: var(--card); border: 1px solid var(--linha); border-radius: 20px; padding: 32px 28px; box-shadow: var(--sombra); text-align: center; animation: surge .32s ease-out both }
.entrada-cartao h1 { margin: 16px 0 8px; font-size: 22px } .entrada-cartao p { color: var(--cinza); margin: 0 0 20px; text-wrap: pretty }
.entrada-acoes { display: flex; gap: 8px; justify-content: center; flex-wrap: wrap }
@keyframes surge { from { opacity: 0; transform: translateY(8px) } to { opacity: 1; transform: none } }
.osso { display: block; border-radius: 10px; background: linear-gradient(90deg, #ECEAF3 0%, #F6F5FA 50%, #ECEAF3 100%); background-size: 200% 100%; animation: brilho 1.4s linear infinite }
.lado .osso { background: rgba(255,255,255,.08); animation: none }
.osso.linha-menu { height: 34px; margin: 4px 0 } .osso.titulo { height: 30px; width: 220px; margin-bottom: 18px } .osso.bloco { height: 68px } .osso.faixa-osso { height: 56px; margin-bottom: 10px }
@keyframes brilho { from { background-position: 200% 0 } to { background-position: -200% 0 } }
.selo.simulado { background: #EEE9FF; color: #3D1DCC; border: 1px dashed #B9A9FF }
.lado .rodape .trocar { color: #D8D4F0; padding: 2px 0; min-height: 28px; margin-top: 4px }
.lado .rodape b { color: #fff; font-weight: 600 }
.aviso-campo { background: var(--amarelo-f); color: #6B4700; border-radius: 10px; padding: 8px 10px; margin: -4px 0 12px }
.vazio-card h2 { margin-bottom: 4px } .vazio-card p { margin: 0 }
@media (prefers-reduced-motion: reduce) { .entrada-cartao, .osso { animation: none } }
@media (max-width: 820px) { .esqueleto .lado { display: none } .entrada-cartao { padding: 26px 18px } }